FCC

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Call Center And Telemarketing Services

The following is a general outline of the Call Center services offered at Fil-Can Communications. Each Client’s needs are unique; therefore, customized solutions are provided for all tasks/projects based on each Client's individual needs, visions, and specifications. Fil-Can Communications is committed to complete Client Satisfaction.

Fil-Can Communication’s call center representatives are trained customer service specialists. To create seamless and transparent call center integration, our operators can answer the phone in your company name, treating your callers as if they have reached your front office directly. Fil-Can Communications provides call center services 24 hours a day, 7 days a week, including holidays. We can handle your call center overflow during the day and provide backup after hours, when your staffing levels are lower.

As your call center outsourcing solution, Fil-Can Communications can help you address the needs of customers who reside in multiple time zones, or those who simply wish to contact you outside of normal operating hours.

From business-to-business and business-to-consumer sales to customer service and order taking, Fil-Can Communications has the experience and the skills needed to make your outsourcing project a success. Our call center outsourcing service capabilities include:

Inbound Services
Order Taking and Processing
Product Inquires
Help Desk
Customer Service and Care
Pre/Post Sales Service
Custom Order Processing
Outbound and Telemarketing Services
Business-to-Business
Business-to-Consumer
Lead generation
Appointment settings
New Services and Products to Existing Customers
Quality Assurance
Market Research
Surveys:
Consumer, Demographic, Products

Transcription Services

Business Meetings Conferences, Correspondence, Dictation, Interviews, Lectures, Manuscripts..

 

Call Centre Services

Each Client’s needs are unique; therefore, Customized Solutions are provided for all tasks/projects.......

Telemarketing Services

Fil-Can Communication’s call center representatives are trained customer service specialists.

Lead Genereration

Fil-Can Communications can provide your company with Lead Generation Services that provide you with.......

About Us

Fil-Can Communications provides off-site Call Center Services, Virtual Secretarial Support, Customer Support, Search Engine Optimization and Web Development. At Fil-Can Communications, we work as a competent extension of your company to quickly help you meet your bottom-line in a cost-effective manner.

Copyright @ 2004-2012 Fil-Can Communications

Contact Information

Office Location:

Fil-Can Communications
#4 Juna Avenue, Davao City
Davao Del Sur, Philippines
South East Asia 8000

Telephone:

Toll Free USA & Canada 1-877-296-0876
International 1-949-528-6655
EMAIL: admin@filcancommunications.biz