FCC

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`: Management Team - Wednesday, 02 July 2008 08:00
`: Lead Generation Services - Saturday, 28 June 2008 15:05
`: Appointment Setting Services - Saturday, 28 June 2008 17:45

Call Center and BPO Career

 

Call Center Supervisor/Team leader (Apply for this position)

Education Requirements:
Job Description:

  • In charge of planning,organizing, directing, coaching,mentoring and evaluating the operations of call center work flown and its agents.
  • Responsible in maintaining preparing information files,providing information to supervisors and co-workers in written form, e-mail, or in person.
  • Planning and verifying daily activities and schedules of customer service assistants.
  • Compiling and verifying data or report.
  • Coordinating the Work and Activities of Others & Getting members of a group to work together to accomplish tasks.
  • Analyzing information and evaluating results to choose the best solution and solve problems.
  • Maintaining the area's work performance level.

Job Qualifications & Requirements:

  • Has management or supervisory experience, preferably in a call center or BPO Training Center.
  • Has a strong interpersonal and leadership skill.
  • Must have excellent working attitude.
  • Excellent communication skills.
  • Excellent presentation skills
  • Willing to work in a start-up environment.
  • Excellent oral & written communication & customer service skills.
  • Knowledgeable of standard MS Office software - (Word, Excel, Access, PowerPoint, Outlook).
  • Computer literate.
Call Center Agent Inbound/Outbound (Apply for this position)

Education Requirements:
Job Description:

  • Outbound telemarketing of our clients' products and services. Some campaigns require specific skills or a technical orientation.
  • To market and promote products and services efficiently to individuals and companies.
  • Responsible in appointment booking, generating leads, assisting and attending to the needs of the client.
  • Makes reports and other assigned reports & performing some administrative or clerical task as assigned.
  • Inbound call handling; answering the phone in Customers Company’s name, Customer’s order taking and processing.

Job Qualifications & Requirements:

  • Must have the ability to persuade, motivate, convince, and influence people.
  • Must be resilient, persevering, patient and must have high tolerance for rejection, frustration, and stress.
  • Must have excellent oral & written communication & customer service skills in American English.
  • Knowledgeable of standard MS Office software - (Word, Excel, Access, Outlook, PowerPoint).
  • Must be flexible, proactive, self-driven & independent.
  • Experience in Sales and Marketing Call center experience a huge plus.
  • Willing to work in shifts, including graveyard.
  • Graduate of 4-year degree course.
  • Willing to work in a start-up environment.
Virtual Office Professional (Apply for this position)

Education Requirements:
Job Description:

  • Providing classic office administrative task in a remote and "Virtual” environment.
  • Handling and forwarding of most email or US mail to the clients who need his/her attention.
  • Making appointments, scheduling.
  • Making/receiving phone calls/inquiries on customer’s behalf.
  • Faxing/receiving faxes on customer's behalf.
  • Researching of all sorts, mostly on the Internet.
  • Planning meetings and events.
  • Planning parties (business and personal).
  • Making travel arrangements — business and personal.
  • Handling reservations for seminars given by clients.
  • Writing, Proof reading , Copy editing.
  • Desktop publishing & Newsletter publishing (print and internet).
  • Coordinating of web design/hosting.
  • Providing "reminder service”, Bill paying.
  • Bookkeeping — business and personal.
  • Creating/maintaining databases.

Job Qualifications & Requirements:

  • Must have excellent oral & written communication & customer service skills in American English.
  • Knowledgeable of standard MS Office software - (Word, Excel, Access, Outlook, PowerPoint)
  • Must be flexible, proactive, self-driven & independent.
  • Experience in Sales and Marketing Call center experience a huge plus.
  • Willing to work in shifts, including graveyard.
  • Graduate of 4-year degree course.
  • Willing to work in a start-up environment.
Transcriptionist/Typist (Apply for this position)

Education Requirements:
Job Description:

  • This work would entail Transcribing and Typing Dictations of Sound files or Video files to Word documents.
  • Responsible for converting voice data into transcribed documents giving full details as required by the client.
  • To edit speech recognized documents and upload directly to the client.

Job Qualifications & Requirements:

  • Must have excellent hearing acuity.
  • Should be capable of delivering 400 lines in an 8 hour shift with an average accuracy equal to or greater than 95%.
  • Experienced in general transcription with sound English background.
  • Must have excellent command of American English oral, written and grammar.
  • Has the ability to transcribe "client-ready” reports.
  • Knowledgeable of standard MS Office software - (Word, Excel, Access, Outlook, PowerPoint).
  • Must be flexible, proactive, self-driven & independent.
  • Willing to work in shifts, including graveyard.
  • Graduate of 4-year degree course.
  • Willing to work in a start-up environment.

Transcription Services

Business Meetings Conferences, Correspondence, Dictation, Interviews, Lectures, Manuscripts..

 

Call Centre Services

Each Client’s needs are unique; therefore, Customized Solutions are provided for all tasks/projects.......

Telemarketing Services

Fil-Can Communication’s call center representatives are trained customer service specialists.

Lead Genereration

Fil-Can Communications can provide your company with Lead Generation Services that provide you with.......

About Us

Fil-Can Communications provides off-site Call Center Services, Virtual Secretarial Support, Customer Support, Search Engine Optimization and Web Development. At Fil-Can Communications, we work as a competent extension of your company to quickly help you meet your bottom-line in a cost-effective manner.

Copyright @ 2004-2012 Fil-Can Communications

Contact Information

Office Location:

Fil-Can Communications
#4 Juna Avenue, Davao City
Davao Del Sur, Philippines
South East Asia 8000

Telephone:

Toll Free USA & Canada 1-877-296-0876
International 1-949-528-6655
EMAIL: admin@filcancommunications.biz